The Emis Web electronic record system is helping GPs and community staff on the Langdale Unit, Millom and Abbey View wards, to deliver integrated care across Morecambe Bay.

The system’s benefits include:

  • Giving staff the ability to book appointments for patients across organisations
  • Allowing staff to communicate effectively including sending instant messages for advice between community staff and GPs
  • Easier access for staff to records across organisations
  • Standardised templates and consistency of work
  • Links to patient facing applications, including the ability to send text message appointment reminders to patients and giving patients the ability to cancel appointments in areas such as podiatry and diabetes. Approximately 50% of patients are using the text messaging service in General Practice.